FAQ

What's New, What's Next - The Tea.

New designs & colors

We're always cooking up new colors, patterns, and patented slay.

  • New school licenses? We want 'em all.
  • Sororities? Rushing… Hang tight, sis.
  • Big brand collabs? Manifesting.

Don't see your school or org? Tell us β€” we're always listening.

VIPs (aka email & IG crew) hear it first. Drops move fast – don't say we didn't warn you.

Ship Happens

Shipping

$75+ ships free (U.S. only).

Below that? Flat rate shipping. No surprises there, cutie.

Return? Depends.

Returns & Exchanges

  • Delivered but missing? Once tracking says delivered, it's out of our hands (SORRY!)
  • Wrong address? Double-check before checking out – returns-to-sender = restock fees.
  • Something off? Send a pic of damage/defect to returns@fizzy.com within 14 days.
  • Refunds: expected within 10 biz days.

Gift Vibes Only

Gifting

No wrap, but still cute. We don't show prices on packing slips, so your secret's safe with us.

Want to leave a note tho? Drop it at checkout – sweet, savage, or both.

We Invented This. Literally.

Patented Designs

Our Word Claws and Letter Clippy are the real deal – patented and protected.

You see it elsewhere? Yeah… they probably copied us. If you see that, let us know so we can alert our lawyers to do what they do best - protect the brand.

Want Bulk? Let's Talk.

Bulk Orders

Events, teams, sororities, pop-ups β€” let's make it big.

Email hello@fizzy.com and we'll go the extra mile.

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