FAQ
What's New, What's Next - The Tea.
New designs & colors
We're always cooking up new colors, patterns, and patented slay.
- New school licenses? We want 'em all.
- Sororities? Rushing⦠Hang tight, sis.
- Big brand collabs? Manifesting.
Don't see your school or org? Tell us β we're always listening.
VIPs (aka email & IG crew) hear it first. Drops move fast β don't say we didn't warn you.
Ship Happens
Shipping
$75+ ships free (U.S. only).
Below that? Flat rate shipping. No surprises there, cutie.
Return? Depends.
Returns & Exchanges
- Delivered but missing? Once tracking says delivered, it's out of our hands (SORRY!)
- Wrong address? Double-check before checking out β returns-to-sender = restock fees.
- Something off? Send a pic of damage/defect to returns@fizzy.com within 14 days.
- Refunds: expected within 10 biz days.
Gift Vibes Only
Gifting
No wrap, but still cute. We don't show prices on packing slips, so your secret's safe with us.
Want to leave a note tho? Drop it at checkout β sweet, savage, or both.
We Invented This. Literally.
Patented Designs
Our Word Claws and Letter Clippy are the real deal β patented and protected.
You see it elsewhere? Yeah⦠they probably copied us. If you see that, let us know so we can alert our lawyers to do what they do best - protect the brand.
Want Bulk? Let's Talk.
Bulk Orders
Events, teams, sororities, pop-ups β let's make it big.
Email hello@fizzy.com and we'll go the extra mile.